Remote Machine dropped suddenly from UI

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Remote Machine dropped suddenly from UI

Postby Rishabh » Wed May 25, 2016 2:19 am

Any remote machines drooped suddenly in between the the execution. Please help me in this issue
Rishabh
 
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Remote Machine dropped suddenly from UI

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Re: Remote Machine dropped suddenly from UI

Postby dmsparer » Thu May 26, 2016 6:06 am

We will need more information to troubleshoot the issue.

- What do you mean by "any remote machines drop suddenly"? Connections to machines?
- When does this happen? What does "in between the execution" mean?
- What sort of connections are they? SSH? RDP? VNC?
dmsparer
 
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Re: Remote Machine dropped suddenly from UI

Postby Rishabh » Thu May 26, 2016 9:37 pm

Hi,

Thanks for the reply...

- We have different physical machines which are located at different location. So, we connected to those machines through mRemoteNG and we called those as Remote Machines.
- The machines we are connecting to (RDP) have been re-purposed as Test Agents used to execute automated Test via a Test Controller initiated from Visual Studio. We have experienced loss of connection from these machines during execution and also when idle (Suddenly the machines dropped and in the left panel under 'Connections' displayed as disconnected ).
Rishabh
 
Posts: 4
Joined: Wed May 25, 2016 2:15 am

Re: Remote Machine dropped suddenly from UI

Postby dmsparer » Fri May 27, 2016 5:56 am

Is it only RDP that drops connection to the machines? Can you still ping them?

Are there any errors in the Notifications panel when these machines lose connection?
dmsparer
 
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Re: Remote Machine dropped suddenly from UI

Postby Rishabh » Sun May 29, 2016 9:58 pm

Yes, its only RDP machines connection drop. Yes, we can still ping them.

No error messages are displayed in the Notification Panel.
Rishabh
 
Posts: 4
Joined: Wed May 25, 2016 2:15 am

Re: Remote Machine dropped suddenly from UI

Postby Rishabh » Tue May 31, 2016 10:41 pm

Sorry, an error message displayed in the notification panel i.e. RDP disconnected! Failed to reconnect to your remote session. Please try to reconnect again. Error code 4360.
Rishabh
 
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Joined: Wed May 25, 2016 2:15 am


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